What to Expect with Your International Residential Move

International moves can seem especially punishing. Make no mistake, we know how to take care of the difficulties, having taken people all around the globe for ages now. It makes no difference if you’re traveling from El Paso to London or Paris or Stuttgart or Rome or Bombay or Bangkok or Beijing or Brisbane  – or from anywhere in the states to anywhere else – we’ll get your household where it’s got to go. We take total responsibility for your international move during …

The Moving Process

These are the steps you can depend on us taking:

FREE Ballpark Pricing

With an international move, in particular, you’ll surely feel you need some idea up front of what such a move will cost. Contact us. Speak with us. Tell us where you’re going, when you want or need to go, and what type of a move you’d like us to manage for you. Reflecting our long experience with global moving, we’ll give you a free ballpark estimate. This may or may not be the final price. Further talks with you will help resolve that. But at least you’ll have a reasonable awareness of what to expect, cost-wise, before committing fully.

The Home Survey

To achieve a final, accurate estimate of your move’s cost, we must take stock of the items you’ll be transporting. We enable you to chose between two options for taking care of this:

1. A A-1 Freeman Moving Group estimator meets with you at your home to confer with you on numerous details of your move, conduct a walk-through of your home, and take that inventory of your belongings.
2. By means of your mobile phone, you hook up with our estimator and perform your own home walk-through, recording a video inventory of what you need shipped.

The Written Estimate

Once we’ve consulted with you and taken into consideration your Home Survey results, we’re ready present a more detailed, written estimate of what you’ll pay for your international move. It takes into consideration everything attendant to your move, including which moving services of ours you’ve picked.

The Customer Agreement

This is your move contract, which establishes locations, move dates and times, the moving services you’ve chosen, safety and insurance provisions, what you’ll pay, and other matters. Signing it attests that you consent to our terms and pricing and authorizes us to set up your relocation.

The Move Plan

To reassure you of an international move that’s smooth, safe, and headache-free, we assign you a Move Concierge – your very own, dedicated representative and counselor. He or she will guide you in planning your move from beginning to end. During your introductory meeting, your Move Concierge will …

• affirm your move dates,
• establish the addresses involved stateside and in the country to which you’re relocating,
• establish which of our services you’d like,
• provide introductory counsel in what to expect from you move, and
• provide answers to your questions.

From now until we get you moved and settled in your new country, your Move Concierge is your A-1 Freeman Moving Group “one point of contact.” You can count on him or her being well aware of the complications that can arise in an international move and advising you well – particularly on customs laws from one country to another. Along with providing vital information on your specific destination country, he or she also can provide you assistance with ...

• passports,
• visas,
• automobile titles, and
• all other necessary international paperwork.

Then, as the move proceeds, your Move Concierge will keep you up to speed on how everything’s progressing.

The Pre-Move Confirmation

As your move date gets close, we’ll email or call you to confirm that it’s still “on” as set forth in the plan. We’ll affirm dates, times, locations, and every other detail relating to your settling in a new country.

Packing

Our packing options were initiated to more properly match your needs and budget.

• Choose to do the packing yourself; if you want, we’ll send you the packing materials.
• Opt to turn the packing over to our crew. Or
• Opt to start out packing yourself and allow us help you by packing specialty items.

By whatever method you’d like your packing done, you can be confident we understand foreign customs laws and will assure that your shipments are in full compliance. That includes seeing to it that packed belongings are loaded into the appropriate overseas shipping containers, as specified.

Loading

When the truck and crew arrive at your stateside home, they’ll introduce themselves and carry out a walk-through, to get acquainted with your room layout and the possessions you’re transporting.

Next, they’ll take steps to protect your home while the move-out is underway. They’ll pad stair rails, tight corners, doors and jambs. And they’ll place carpet covers to keep floors clean and undamaged .

In loading your household goods onto the truck, our crew will ensure that moving boxes are marked and classified by room to assist in their proper placement in your new home.

Beds, entertainment centers, swing sets and whatever else must be disassembled will be taken apart by our crew at this time.

Finally, our crew performs quality checks and keeps in contact with your Move Concierge all through the loading process.

Delivery

Once we get your shipment safely to your new home in your destination country, our crews unload it with great dexterity and caution. Prime features of our destination-country delivery services are …

• employing protection pads and carpet covers to make sure your new home stays as it was before the move throughout the move-in,
• systematic unloading – getting your belongings into the rooms you indicate,
• rebuilding whatever was disassembled for the move,
• unpacking – simply tell us; we’ll handle it, and
• debris removal – where, if you so specify, we’ll dispose of all the empty moving boxes and materials after the unpacking.

The Post-Move Follow-up

Upon completion of your international move, your Move Concierge will contact you to ...

• talk about it with you,
• examine how faithfully we handled the services you selected
• discuss any lingering concerns, and
• THANK YOU for choosing A-1 Freeman Moving Group!