El Paso Moving Blog - Tips, Tricks, and Insider Info
January 15, 2023

Questions to Ask a Professional Mover

By Julie DeLong, A-1 Freeman Moving Group 
After spending some time finding multiple moving companies in El Paso and doing due diligence, you've finally gotten a possible moving company that can handle your relocation. Before you go and close the deal with the moving company in El Paso, it’s critical to get all the details to be sure that you’re on the right track. This should prevent you from finding yourself in unexpected tense situations that could arise on moving day. Following are the questions to ask the moving company in El Paso.

1. Who will be My Contact Person, and Can I Have the Driver's Contact Information As Well?

The moving company in El Paso should be able to connect you to a customer service rep who can be your main contact until you are through with your move. This will enable you to stay updated regarding the scheduled dates and the time of the move. In the event of any changes, you will get timely info, helping you to organize appropriately. You should additionally get the phone number of the driver to keep in communication as well as recognize the actual time that the truck will arrive at your home. This can help you be ready and minimize hassles regarding poor timing and planning.

2. Which Services Does the Quote Encompass and What Doesn't It Include?

A lot moving companies in El Paso many not encompass everything in the moving estimate. Some could have extra rates that could throw you off budget as the move progresses. Realizing what the quote includes and also doesn't include is critical for proper preparation. Don’t forget to ask questions if you are not certain a service which you need is included.

3. What’s the Estimated Delivery Date?

A professional mover in El Paso who has been in the industry for a number of years should be able to tell you an approximate period of when your items will be delivered to your destination. Yet, it’s worth saying that lots of factors affect the delivery period, which is why the moving company in El Paso may not be able to tell you the exact time.

4. What Products Cannot Be Transported in the Moving Truck?

It is worth saying that professional movers do not handle anything and everything. A professional mover in El Paso will focus on moving certain things and won't load other things on the moving truck such as hazardous materials, jewelry, cash, living plants, domestic pets and liquor. The moving company should give you a list of the things they can’t move to enable you to secure other means. It would be best to transport such items yourself.

Select the Best Moving Company in El Paso for Your Money

It is important to do your research and make sure that the answers the moving company provides are realistic. Also, you can check the company's social media platforms as well as website to read what other customers say about them. This might help clarify any hesitations you may have about the mover. Want to have a seamless and professional moving experience? We would like to help. Get in touch with A-1 Freeman Moving Group in El Paso with any questions and let us give you a smooth and professional moving experience.


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