El Paso Moving Blog - Tips, Tricks, and Insider Info
November 15, 2020

Relocating? Five Questions to Ask Your Mover

Moving to a new homeBy Julie DeLong, A-1 Freeman Moving Group 

Relocating to a new city is exhilarating, however it may also be incredibly stressful. Asking friends and family for assistance is not consistently an option and also accomplishing everything yourself is extremely hard. Working with a professional moving company in El Paso may make the relocation easier on you when you work with the right mover. You don't wish to get taken advantage of, you need a reasonable price, and you would like to make sure that your items are going to be secure and that they'll be delivered promptly. You've done your research, compiled quotes, and made your choice on which moving company to choose. The following are several questions to ask your professional mover in El Paso before moving day comes around.

Who's going to be my main contact point during my move?

You need to be sure you have the contact info for your customer care coordinator in order to check in and also let them know in case there are any changes on your part. It's also smart to obtain the driver's contact number, if you happen to need to get in touch with them directly concerning loading or delivery details. Lastly, make sure and request an afterhours contact in the event that something unexpected happens after 5pm or during the weekend and you must speak to someone right away.

Will there be additional costs outside the written estimate?

A lot of moving companies provide you with an itemized written estimate of the charges you will incur. Be sure to check out this document carefully and know very well what is included and what is not. For example, some movers don't include empty box pickup within their pricing, which could bring about added costs. If there's something on the moving estimate that you do not understand, check with your relocation consultant or customer service coordinator for clarification.

When can I expect my belongings to be delivered?

The last thing you want to do is wait for days or perhaps weeks for your belongings to get to your new home. Your moving company should be able to provide you with a good plan of when your things will arrive. Typically a delivery window is supplied until your things are loaded after which, the driver should be able to supply a more exact delivery date. You will also want to ask about how they will manage details in the event that they will be delayed as a result of unanticipated scenarios.

Is there anything which may not be shipped with your moving company?

In most cases, relocating your residence suggests moving your home furnishings, personal possessions, clothes, as well as other household items. These should never be a predicament. Yet, there are some things, such as flammable or explosive products, that can't go on the moving truck. And there are other things that it might be advisable to self-transport, such as cash, jewelry, collectibles, artwork, and other valuable things.

What protections do you have in place due to COVID-19?

You should do everything that you can to protect your family's health and well-being. The very last thing you are looking for is a lax team interacting with all your family members and belongings. Make sure your mover and workers are following appropriate protocols, wearing face masks, washing hands, and social distancing.

Choose the Right Mover

You're ready for a new life in a new location and all that's left is to pack up and move everything there. Doing it on your own is a pain. Pestering friends and relatives to assist is hard. Hiring a professional mover in El Paso, conversely, may be simple and pain free. At A-1 Freeman Moving Group in El Paso, we understand precisely how crucial it is for you to trust your movers entirely. We assure you that we're prepared, able, and willing to offer you exceptional moving services. Give us a call today!


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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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